Privacy Policy
1. Introduction
At autoreply.onlineneta.com, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Contact number (if provided)
- Important dates (e.g., birthdays, anniversaries, events, and tasks)
- Contact list (if reminders involve third parties)
b. Usage Data
- IP address
- Browser type and version
- Pages visited
- Time and date of access
- Device and OS information
3. How We Use Your Information
- Send automated reminders and messages (via SMS, email, WhatsApp, or other supported channels)
- Execute auto-replies or scheduled messaging based on user-defined conditions
- Personalize your experience
- Provide support and troubleshoot issues
- Improve our service functionality and performance
- Comply with legal obligations
4. SMS, Call Log, and Permissions Usage
a. Use of SMS and Call Log Permissions
SMS Permissions (READ_SMS, SEND_SMS, RECEIVE_SMS):
- To receive and filter SMS messages based on user-defined auto-reply or forwarding rules
- To send SMS automatically on your behalf in accordance with your configured triggers
- We do not store the content of any messages sent or received
Call Log Permission (READ_CALL_LOG):
- To detect missed calls
- To trigger auto-replies to missed or ended calls via SMS
- Used only for automation features explicitly configured by the user
All actions are triggered based on conditions set by the user. The app only stores the triggers, not the messages themselves.
b. Accessibility Services
- This app uses Accessibility Services solely for sending automated messages via WhatsApp, based on user-defined rules.
- No personal data is accessed, collected, or shared through Accessibility Services.
- This functionality is strictly limited to enabling automation as per your settings.
- We do not use Accessibility for any background data collection, analytics, tracking, or advertising.
5. Data Sharing and Disclosure
We do not sell your personal information. We only share your data in the following situations:
- With third-party service providers (e.g., SMS gateways, email providers) who help deliver our services
- When required by law or to enforce our legal rights
- With your explicit consent
6. Data Security
We implement appropriate security measures, including:
- SSL encryption
- Secure data storage
- Limited access controls
Please note that while we strive for maximum security, no online platform can guarantee absolute protection.
7. Data Retention
We retain your data:
- As long as your account is active
- Until you request deletion
- For as long as required by applicable law or business needs
You may delete your data or account at any time by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or delete your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact: [email protected]
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance site performance and user experience
- Analyze website traffic and trends
You may manage your cookie preferences through your browser settings.
10. Third-Party Links
Our site or app may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review those third-party policies before interacting with them.
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors. If you believe we’ve unintentionally collected such data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services after changes implies acceptance.